Terms of service

1. Introduction

Welcome to Kro-Ok. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Definitions

  • "We," "Us," "Our": Refers to Kro-Ok.
  • "You," "Your," "Customer": Refers to the individual accessing our website or purchasing our products.

3. Use of the Website

  • You must be at least 18 years old to use our website or make a purchase.
  • You agree not to use our website for any unlawful purpose or in a way that may harm our reputation.

4. Product Information

  • We strive to display product colors and images accurately. However, we cannot guarantee that your device's display will accurately reflect the actual product.
  • All products are subject to availability. We reserve the right to discontinue any product at any time.

5. Orders and Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

6. Shipping and Delivery

  • Shipping costs and delivery times are outlined on our Shipping Policy page.
  • We are not responsible for delays caused by carriers or unforeseen events.

7. Returns and Refunds

  • Our Return & Refund Policy provides detailed information on returns, exchanges, and refunds.
  • Items must be returned unused, in original packaging, within 14 days of delivery to be eligible for a refund.

8. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by intellectual property laws.
  • You may not reproduce, distribute, or exploit any content without our express written permission.

9. Limitation of Liability

  • To the fullest extent permitted by law, Kro-Ok shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Governing Law

  • These terms are governed by and construed in accordance with the laws of Republic of Latvia, without regard to its conflict of law principles.

11. Changes to Terms

  • We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the revised terms.

12. Contact Information

  • For questions about these Terms of Service, please contact us at info@kro-ok.com.